Best-effort support
The service is supported practically and directly, but it does not include contractual SLA, service credits, or enterprise availability guarantees.
Realistic expectations
Support, responsibilities, and realistic expectations
For Kvaltko support, email info@kvaltko.com. Kvaltko support is provided by Kvaliteta d.o.o..
Operating value
Built around real service boundaries
Minimax dependency boundary
Kvaltko integrates with Minimax, but Minimax remains a separate system. Valid Minimax access, rights, subscription, and API terms are the buyer responsibility.
Truthful public posture
The public site does not promise more than the current service scope supports. Privacy and terms pages describe the public structure for data and legal posture.
Boundaries
Clear public limits
- No public Google Play release.
- No self-serve billing.
- No SLA or service credits.
- Croatia and Serbia are not active sales markets.
Next step
Start with clearer customer work
Open Kvaltko, connect Minimax, and organize customers, tasks, and agreements in one place.
FAQ / GEO
Answer-ready questions
Who supports Kvaltko?
Kvaltko is supported by Kvaliteta d.o.o., not Seyfor d.o.o..
What if Minimax changes or limits API behavior?
Kvaltko depends on valid Minimax access and API availability. Minimax changes can affect connected features.
Does the service include an SLA?
No. Support is best-effort without SLA or service credits.